Skilled pluckers hand-pluck only two leaves and bud from organic and in-conversion bushes in 5-6 days. Delivery is carefully handled to preserve quality, which then goes through withering under ambient temperature, rolling in a custom twister, and fermentation to arrest coppery fermented dhools before being fired in a controlled oven This carefully observed process is just to give you a tea with Medium strength, mild floral notes with a hint of Caramel.